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Approach To Sales Force Effectiveness

Blended Learning

 


Your business objectives and development goals drive the design and development of our Sales Force Effectiveness projects. By matching client development needs with the most effective and efficient blended learning modalities and approaches, we deliver learning programs that result in measurable improvement of skills and knowledge.



Accountability For Results

RMI's instructional design process ensures that each Sales Force Effectiveness project is tailored to specific learning objectives that improve on-the-job performance and productivity. Our experience has shown that by understanding your specific needs and the pressures of your work environment, training can be made relevant, focused, and applicable immediately on the job. Our training professionals work with you to tailor every learning experience to your urgent and important needs.

Instructional Design Process

Gap Analysis

Assessing gaps between current and desired organizational competencies is key to prioritizing learning topics and identifying the level of competency to be addressed in each learning program. This allows us to modify all training components to deliver skills and knowledge targeted to meet your business challenges and the learning needs of your organization.


Design & Development

Once the gaps between current and desired competencies are defined, we design and develop plans to close the gaps. The plan includes learning objectives, content, methods, modalities and measurement. We present these plans to you to confirm alignment and your approval.


Implementation

Successful implementation of our blended learning programs is accomplished through a combination of workshop facilitation, distance learning, and coaching to reinforce learning. The right modalities provide opportunities for learning in situations that simulate the actual work environment and allow immediate transfer of new competencies directly to the job.


Measurement

The best way to determine improvement of new skills and knowledge is to measure progress toward objectives at routine intervals. We will recommend measurement tools that serve to reinforce and track progress to mastery during training and post-training as well. The goal of routinely measuring progress is to recognize continuous improvement with positive feedback to the learner as well as provide opportunities for immediate corrective feedback as necessary.


Measurement Maintains Progress To Mastery

 

Measurement Maintains Progress To Mastery

Reinforcement

Training to enhance productivity is not a one-time event. It is necessary to reinforce learning so that the skills are integrated into the learner's daily routine and used effectively on the job. Once learners are familiar with the basics, reinforcement training and coaching will drive their competency to higher levels of practice.


Progressive Multiple-Phase Learning Process

The result is a blended learning environment in which you, our client, and our Training & Development experts assume total accountability for learning, transfer, progress to mastery, and productivity results of our projects.

Progressive Multiple-Phase Learning Process


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Gap Analysis Design & Development Implementation Measurement Reinforcement